Privacy policy
Website Privacy Statement
1. Introduction
We are committed to protecting your personal information and respecting your privacy. This Privacy Statement explains how we collect, use, store, and safeguard your data when you visit our website or interact with us online.
By using our website, you agree to the practices described in this statement.
2. Who We Are
Folia Lifestyle, Cheltenham, Gloucestershire. Email hello@folia-lifestyle for Privacy Queries
We act as the “data controller” for the personal information we collect.
3. Information We Collect
We may collect the following types of information:
a. Information you provide directly
- Contact details (name, email address, phone number)
- Enquiry or message content submitted via forms
- Subscription preferences (e.g., newsletters)
b. Information collected automatically
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Cookies and similar tracking technologies
c. Information from third parties
- Analytics providers (e.g., Google Analytics)
- Advertising networks (if applicable)
- Social media platforms (if you interact with our content)
4. How We Use Your Information
We use your information to:
- Provide and improve our website and services
- Respond to enquiries or requests
- Send updates, newsletters, or marketing communications (with your consent)
- Analyse website performance and user behaviour
- Maintain security and prevent fraud
- Comply with legal obligations
5. Legal Basis for Processing
We process your personal data under one or more of the following lawful bases:
- Consent – when you opt in to marketing or cookies
- Contract – when processing is necessary to provide a service you requested
- Legitimate interests – such as improving our website or preventing misuse
- Legal obligation – where required by law or regulation
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and analyse site usage. You can manage or disable cookies through your browser settings.
For more details, please see our Cookie Policy.
7. Sharing Your Information
We may share your information with:
- Trusted service providers (e.g., hosting, analytics, email platforms)
- Professional advisers (e.g., legal or compliance)
- Regulators or authorities where legally required
We do not sell your personal data.
8. International Transfers
If we transfer your data outside the UK or EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent protections.
9. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this statement or to meet legal requirements.
10. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
To exercise these rights, contact us at [privacy email].
11. Security
We use appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.
12. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.
13. Updates to This Privacy Statement
We may update this statement from time to time. The latest version will always be available on this page, with the date of the most recent update.
Last updated: March 2026